Help + FAQGeneral:What are your hours of operation?
Our customer service hours are Monday-Friday 8:30 am to 5:00 pm Central Time. You may reach customer service at 319-337-6431. Where is your company located?
2650 Mormon Trek Blvd. Iowa City, Iowa, 52240, but we serve customers all over and can ship projects if needed. Products/Ordering:What types of products do you print?
We print just about anything on paper including posters, postcards, brochures, booklets, business cards, catalogs, presentation folders, labels and many other items. Can I place my order and have my graphic designer upload files separately?
Yes, you can place an order first and then have your graphic designer upload files later. You can upload your files here: File Upload page. Can I track my order history online or check on the status of an open order?
Yes, each user at your company who places orders can view their own order history. Click on a job to see its current status. How do I get a quote?
To request a quote, you can reach out to your sales representative, or you can request a quote online here: Request a Quote What if I want to order more than one version at the same time?
This is easily handled. Just provide the artwork, or the information and we will build your order. We can take a spreadsheet with data for thousands of employees and generate the order effortlessly. What if I need my order shipped to more than one location?
Yes, we can provide custom fulfillment services and pack different quantities to be sent to different locations. We can also insert additional components into the material we print. I need my order in a few days. Can you help me?
One of our specialties is meeting deadlines that other printing companies cannot. Please contact customer service for assistance with this type of order. How long does it take to get a proof?
You will receive a proof within two business days after we receive your art files. We can provide a hard copy proof on most projects if needed. If we are designing the artwork for your project, proof times may vary depending on the complexity of your project. File Transfer:How do I upload my files?
Please go to our File Upload page. What is the largest file I can upload?
We accept files up to 1 Gig via our File Upload page. For files larger than this, please contact customer service for special file upload instructions. | 